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The Hawaii Primary Care Association began the project in 1999. Currently, 106 State Network members and 226 organizations participate in Hawaii Covering Kids activities. The project's overall accomplishments have been:
- Uninsured children and youths decreased from 7% to 4.9%;
- Emergency room visits by uninsured children and youths decreased from 5.25% to 4.89%;
- Annual number of uninsured newborns decreased from an 2.8% to 2.4%; and
- Net increase of 47,400 children and youths enrolled in QUEST and QExA programs.
Simplification
- Launched an informational web site to assist federal, state, and community partners with outreach and enrollment activities.
- Worked with Med-QUEST to simplify its general application--published in October 2002--and offer a trimmed version beginning January 2004 for households applying only for children and/or pregnant women.
- Implemented a passive renewal process for cases with children effective June 2004 using computer-generated prepopulated forms.
- Partnered with a reliable hotline service--Aloha United Way 211--to assist families with information and mail applications to callers.
- Set up links through 211's information and referral specialists between applicants and outstationed eligibility workers at 34 sites throughout the state who assist with Med-QUEST's paperwork.
- Collaborated with Med-QUEST to outline interpreter procedures at its eligibility offices.
- Organized Hawaii's initiative from March 2006-April 2008 to implement a new federal Medicaid law requiring citizenship, alien status, and photo identification documents.
- Coordinated Hawaii's effort to implement new federal Payment Error Rate Measurement (PERM) regulations from December 2007-June 2009.
CLICK HERE to read a list of Process Simplification Milestones.
Outreach
- Coordinated outreach through public, private, and charter schools, community health centers, Native Hawaiian Health Care Systems, hospitals, WIC, Head Start, pediatricians, family physicians, county parks and recreation departments, public health nurses, child care centers, job training sites, immunization programs, food banks, public housing, sports organizations, unemployment offices, and other community organizations to inform parents and guardians about free public health insurance.
- Implemented a pharmacy outreach campaign from September 2004 to April 2005 through 151 locations on six islands to circulate 129,000 bag stuffers and post flyers.
- Distributed a school lunch referral form in 2000 netting 6,413 responses.
- Sponsored major media outreach campaigns--"Outreach and Enrollment Campaign" (2009), "QUEST Is Best" (2008), "March Madness Media Campaign" (2007), "Get Teens Covered by Health Insurance" (2002), and "Kids Health Insurance Week" (2001).
- Conducted annual Back-to-School campaigns from 2003-2005.
- Published flyers in twenty-one languages.
- Sponsored three different immigrant media campaigns using radio, print, and television advertising in a total of 13 languages.
- Initiated an Athletes Campaign beginning May 2005 targeting public and private high school students who participate in sports.
Coordination
- Organized ten annual Malama i na Keiki (Care for the Children) conferences for outreach workers, outstationed eligibility workers, and Med-QUEST eligibility workers to promote collaboration, help participants build professional skills, and develop successful outreach and enrollment strategies.
- Developed and continually update a eligibility question and answer guide for outstationed eligibility workers and outreach partners.
- Produced videos on Med-QUEST's programs and instructions for completing its applications.
- Partnered with Med-QUEST to conduct 59 community training workshops teaching 751 participants from 97 organizations on 6 islands how to help eligible families complete Med-QUEST's application and retain their benefits.
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