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1. Reduce Number of Uninsured Children and Youth
- Continue links with natural points of contact such as schools, pharmacies, community health centers, WIC, Head Start, youth clubs, and child care centers;
- Work with task force members to target these groups: adolescents, young adults, immigrants, grandparents raising grandchildren, businesses, labor unions, associations, medical students (nurses, physicians, and dental hygenists), and hospital emergency rooms;
- Conduct annual Back-to-School media outreach campaigns; and
- Establish systematic health insurance enrollment for 100% of eligible newborns.
2. Coordinate Information about Health Insurance Programs
- Maintain and update our web site;
- Conduct training workshops for community and state agencies on Med-QUEST's enrollment process and completing the applications; and
- Sponsor annual conferences for outreach workers and Med-QUEST supervisors.
3. Simplify Med-QUEST's Enrollment and Renewal Processes
- Continue our hotline service through Aloha United Way 211;
- Help eligible households overcome barriers established by new Federal citizenship laws;
- Develop flyers in Fijian, Kosraen, Tahitian, and Chamorro;
- Simplify letters sent by Med-QUEST's Eligibility Branch to its customers;
- Create a video on completing the children and pregnant women application and make it available on our web site;
- Support Med-QUEST's improved customer service;
- Strengthen links between outstationed eligibility workers and Med-QUEST offices; and
- Expand electronic application use.
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