Tuesday, 2 November 1999 Media and Public Information Present: Diane Tachera, Herita Yulo, Junedale Nishiyama, Lee Ann See, and Barbara Luksch Next meeting: Tuesday, 14 December 1999 at 2:00 PM in the HSPCA Conference Room. 1. We met with Chrissy Pratt to give her comments logo design drafts. Chrissy will give the final version to Barbara on November 9. 2. We discussed gatorboard signs for Hawaii Covering Kids outreach workers. They will state "Does Your Child Need Health Insurance? See me! Or call (with Oahu or Neighbor Island ASK-2000 number)". Barbara will contact three recommended vendors for estimates. 3. We will coordinate our long-term statewide marketing plan with Med-QUEST's CHIP marketing plan. Diane explained a plan and budget are in progress. Trudie China, from Aloha United Way's Marketing and Community Relations department, will advise our task force in December. We are seeking a corporate sponsor (possibly through our Boost4Kids affiliation) and will focus on ethnic radio, television, and newspapers. 4. We discussed reaching persons who need help in languages other than English. Solutions include training bilingual health aides as application assistants and involving immigrant service centers. Barbara will check on hotline capabilities using interpreters. Herita will research the major languages spoken statewide. Note: Herita's follow-up found the following necessary languages: * Major: Cebuano, Chinese, Ilocano, Korean, Laotian, Marshallese, Micronesian, Samoan, Spanish, Tagalog, and Vietnamese. * Other: Cambodian, Hawaiian, Japanese, Thai, and Tongan Wednesday, 3 November 1999 Process Simplification Present: Dorothy Colby, Lynn Fallin, Marcia Hartsock, Dee Helber, John Higuchi, Laverne Moore, Barbara Luksch, Junedale Nishiyama, Mary Rydell, Alan Takahashi, Toddy Hagans, and Lee Ann See Next meeting: Wednesday, 8 December 1999 at 2:00 PM in the HSPCA Conference Room. 1. Our major task was to develop outcomes and indicators, looking at measurable objectives, partnering across sectors, and the positive results of unintended consequences. Marcia noted: a. what do we want to accomplish? b. what barriers must we overcome? c. how can we work through the barriers? Indicators will include data that is available, regularly calculated at reasonable intervals, broken down into necessary categories (age, gender, etc.), reflect highly held beliefs in society, and show positive as well as negative. We brainstormed ideas that Marcia, Lynn, and Barbara will refine for the next meeting. 2. John discussed the "Design Questionnaire" we will discuss at the next meeting. Members were asked to review the information. 3. The current Med-QUEST application will be updated for CHIP to include a question regarding crowd out, which creates an opportunity to redesign the current form. Barbara distributed Hawai'i's current application and suggested everyone complete it to gauge its education level. She also distributed copies of other states' applications, highlighting Delaware's as a client-friendly form. One of our goals is to increase the number of completed mail-in forms, therefore this could also assist Med-QUEST in receiving applications that have most required information listed. Tuesday, 9 November 1999 Training and Public Education Present: Alan Takahashi, Diane Tachera, Barbara Luksch, Junedale Nishiyama, and Lee Ann See Next meeting: Monday, 6 December 1999 at 9:00 AM in the Honolulu Med-QUEST Conference Room. We continued our discussion of the training videotape with our production completion deadline February 15, 2000 and we will conduct monthly applicant assistant training sessions prior to CHIP implementation. We agreed to include the 1100 application in Part 1 of the videotape and responsibilities were divided as follows: Alan and Diane: map out scope and sequence of the scripts Lee Ann: list questions outreach worker must ask (step-by-step) Barbara: review Big Island training manual and note contents Junedale: review interview skill segments Monday, 29 November 1999 Identification and Outreach Present: Ana Rosal, Havinne Anderson, Dick Behenna, Toddy Hagans, Terri Kubera, and Barbara Luksch Next meeting: Thursday, 13 January 2000 at 1:00 PM in the HSPCA Conference Room. 1. Toddy and Terri described their efforts on the island of Hawaii. In addition to attending Med-QUEST trainings, they are getting information to schools (public and private), Head Start, WIC, Good Beginnings Alliance, local coalitions, and the Hawai'i Island Rural Health Association. Mobile care vans will be important outreach avenues. We discussed unique situations involving sovereign groups and communes that do not want U.S. government-sponsored health insurance and come to the community health centers in emergencies. Terri will research ways we can help these families access preventive care for their children. Barbara explained a primary focus the next six months is school-based outreach. Schedules are being established at the pilot sites and activities will be regularly posted on our timeline calendar. 2. Havinne reported that all Aloha United Way ASK-2000 staff were trained on 11 November 1999 and are ready to assist callers. We are working with Med-QUEST to get forms for mail-outs. 3. The web site designed by CyberCom will include community resource links. Barbara will check with ASK-2000 on categories and referral ideas. 4. CHIP Update start-up date is July 1, 2000 and Med-QUEST is deciding a program name crowd out will be increased to 6-months 12-month continuous eligibility cannot happen unless it is applied to all Medicaid programs The next QUEST Roundtable sponsored by Dennis Arakaki and Suzanne Chun Oakland will be at the state capitol on Wednesday, 12 January 2000 at 12:00 NOON.